October 8, 2023 by

Hi! My name is Stacey Torres! I have been a primary school science educator in Houston, Texas for the last 30 years. I love kids, and I try to make teaching fun. Over the years, my carpets have taken quite the beating from different science projects I’ve made or tried to show the kids. 

One stain in particular in my living room had been the result of a volcano experiment- gone-wrong that I had set off about 3 years ago. The staining was even bigger than my sitting chair! I tried steam cleaning, shampooing, and different old recipes my grandmother had recommended. It was all in vain, and over the years, I tried to ignore it. When I couldn’t, I would try again to remove it myself. Since I am on a teacher’s salary, I don’t usually have the money to pay for extra things. 

My colleague, another educator in my school, told me about a company she uses to clean the rugs in her classroom, as well as her home. She said they’re called Safe Dry, and she would never go back to common steam cleaning again! I thought about it, then called them after school let out for the day. 

The woman I spoke to was very caring and understanding, and provided me with a coupon to make the prices more affordable for me! She told me I would receive a message when my technician was on the way to my home. She understood I was an educator, and would require services on Saturday instead of the weekdays. She scheduled me for the next day, the first Saturday available. I was surprised I could get an appointment so quickly! 

The next morning around 11AM, Darren arrived a couple of minutes early, ready to work hard! He measured all of my stained areas, (about 3 rooms) and provided me with all the options I had for cleaning to be performed. He was very knowledgeable, and definitely knew his stuff! He applied the coupon to the amount for me, and still worked with me on the price! He reassured me that his solution would not harm any of my furniture left in the room, and told me that if he could not remove these stains, then nobody could.

I agreed, and he began. His solution was like magic! I watched in awe as my carpet stains all but melted away. I haven’t felt so comfortable in my home in years. When Darren was finished a little over an hour later, you couldn’t tell I had ever left a stain behind! 

I certainly paid, because I was certainly satisfied! In an hour, Cam had removed the stain completely! I liked his work so much, I asked him if he would be willing to clean the other rooms as well. I offered to schedule a new appointment, but he offered to clean them right then! I was ecstatic, and surprised. I didn’t expect him to be able to clean all 1250 sqft that day.! He got to work immediately after discussing how the added work would affect the pricing. I added on their carpet protectant as well, to try to help future tenants avoid such a disaster! He was even nice enough to supply me with a coupon to help knock some of the price off. All of it took only about two hours, and my carpet was dry about an hour after that.

Safe Dry did such a fantastic job that I referred them to my landlord, who claims they will be using this company for all rental properties in the future! There was no overpowering chemical smell, and everything was ten times more clean than if I hadn’t called. The dry cleaning way is definitely much better than standard steam cleaning.